Digital Disruption
Digital Transformation Strategies
for thePublic Service Department of Malaysia
- Course Duration: 3 Days
DAY 1
Module 1
Introduction to Digital Disruption and Transformation
- Overview of digital disruption and its impact on industries and organizations
- Introduction to digital transformation strategies and their importance in modern business
Module 2
Digital Disruption in the Public Service Sector
- Understanding the specific challenges faced by public service organizations in the era of digital disruption
- Case studies of successful digital transformation in the public service sector
Module 3
Developing a Digital Transformation Strategy
- Steps involved in developing a successful digital transformation strategy
- Identifying key stakeholders and creating a roadmap for digital transformation
Module 4
Industry Speaker Session
- Challenge and Opportunities in deploying robots, and examples of technologies applied in commercial robots for government sectors
- Q&A session with the industry speaker
DAY 2
Module 5
Digital Tools and Technologies
- Overview of digital tools and technologies used in digital transformation
- Understanding the role of emerging technologies in driving digital transformation
Module 6
Change Management in Digital Transformation
- Understanding the importance of change management in digital transformation
- Strategies for managing change and ensuring successful adoption of digital technologies
Module 7
Case Study Analysis
- Participants will analyze case studies of successful digital transformation in various industries
- Discuss the key factors that contributed to their success and lessons
Module 8
Industry Speaker Session
- Guest speaker from the industry will share insights on their digital transformation journey and challenges faced
- Q&A session with the industry speaker
DAY 3
Module 9
Data-Driven Decision Making
- Overview of data-driven decision making in digital transformation
- Understanding the importance of data analysis and insights in driving digital transformation
Module 10
Cybersecurity and Risk Management
- Understanding the importance of cybersecurity in digital transformation
- Risk management strategies for mitigating cybersecurity threats
Module 11
Group Project
- Participants will work in groups to develop a digital transformation strategy for a hypothetical public service organization
- Presentation and feedback on group projects
Module 12
Industry Speaker Session
- Guest speaker from the industry will share insights on their digital transformation journey and challenges faced
- Q&A session with the industry speaker
