Digital Leadership in Public Sector
Navigating Transformation in Malaysia and Beyond
- Course Duration: 3 Days
DAY 1
Module 1
Introduction to digital leadership concepts and principles
- Definition and principles of digital leadership
- Key skills and competencies for digital leaders
Module 2
Building a culture of innovation and digital agility
- Fostering a culture of innovation and creativity
- Encouraging experimentation and risk-taking
- Developing a mindset of continuous learning and improvement
Module 3
Developing a comprehensive digital strategy
- The importance of a comprehensive digital strategy
- Developing a digital strategy framework
- Aligning digital strategy with organizational goals and objectives
Module 4
Leading virtual teams and managing remote work arrangements
- Managing virtual teams and remote work arrangements
- Tools and technologies for effective virtual collaboration
- Strategies for building trust and maintaining team cohesion
DAY 2
Module 5
Key digital marketing and customer experience concepts
- Key concepts and trends in digital marketing
- Customer experience design and optimization
- Measuring and analyzing digital marketing performance
Module 6
Emerging technologies and their potential impact
- Overview of emerging technologies (e.g. AI, blockchain, IoT)
- Potential impact of emerging technologies on organizations and society
- Strategies for integrating emerging technologies into organizational strategy
Module 7
Cybersecurity and risk management in a digital age
- Cybersecurity threats and risks
- Strategies for cybersecurity and risk management
- Building a cybersecurity-aware culture
Module 8
AI for Malaysian Government
- Concept of Digital Evolution
- Utilizing AI frameworks as a problem solving platform for digital transformation for government
DAY 3
Module 9
Data and analytics tools and skills for decision-making
- Introduction to data and analytics
- Data collection and management
- Data visualization and analysis techniques
Module 10
Case studies and best practices in Digital Leadership
- Case studies of successful Digital Leadership initiatives
- Best practices in digital leadership and management
- Lessons learned and key takeaways from real-world examples
Module 11
Financial Inclusion Through Islamic FinTech & Digital Leaders Role
- Empowering Financial Inclusion with Islamic FinTech
- Revolutionizing the Financial Services Industry
Module 12
Action planning and reflection on key takeaways and next steps
- Reflection on key takeaways and learning from the program
- Action planning for applying digital leadership concepts and principles in participants' work contexts
- Closing remarks and program evaluation
